Branch Operations Manager - Premium Entertainment Venue

Join KC Wonderland Corp. (World Of Fun) as a Branch Operations Manager in the vibrant heart of Canggu, Bali! This is your opportunity to lead a dynamic team in delivering exceptional guest experiences at one of Southeast Asia’s most exciting entertainment venues. As the Branch Operations Manager, you will be responsible for overseeing daily operations, ensuring smooth and efficient service delivery, and driving the venue’s success to new heights.

At World Of Fun, we pride ourselves on creating unforgettable experiences for our guests. Our venue in Canggu is known for its vibrant atmosphere, top-notch entertainment, and world-class service. We are looking for a passionate and experienced leader who can inspire and guide our team to achieve our shared goals.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations to ensure seamless service delivery and guest satisfaction.
• Manage and mentor a team of 20+ staff members, providing guidance and support to foster a positive work environment.
• Develop and implement operational strategies to enhance efficiency and profitability.
• Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.
• Ensure compliance with health and safety regulations, as well as industry standards.
• Collaborate with senior management to develop and execute branch-specific initiatives.
• Manage budgets and financial performance, ensuring cost efficiency and profitability.
• Foster strong relationships with vendors and suppliers to maintain high-quality service standards.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a supervisory or managerial role within the hospitality or entertainment industry.
• Proven track record of successfully managing teams and driving operational excellence.
• Strong knowledge of hospitality software such as PMS (Property Management System) and POS (Point of Sale).
• Excellent communication and interpersonal skills, with the ability to inspire and lead a team.
• Certification in hospitality management or a related field is a plus.
• Fluency in English and Bahasa Indonesia.
• Ability to work under pressure and meet tight deadlines.

🛠️ Keahlian

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