Assistant Manager, Hospitality

Join Allium Healthcare (Singapore) Pte. Ltd. as an Assistant Manager, Hospitality and play a pivotal role in delivering exceptional guest experiences across our premium properties in Bali. This is a unique opportunity to contribute to a dynamic team, ensuring seamless guest satisfaction and operational excellence. Located in the vibrant city of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung, you'll be at the heart of Bali's hospitality scene, working with state-of-the-art tools like GuestFolio and Cvent to manage reservations and guest interactions.

As an Assistant Manager, Hospitality, your daily tasks will include overseeing front desk operations, managing staff schedules, and ensuring our properties meet the highest standards of cleanliness and service. You'll work closely with the General Manager to implement and execute hotel policies, ensuring a smooth and efficient operation. This role is perfect for someone with a passion for hospitality and a desire to make a tangible impact on guest experiences.

At Allium Healthcare (Singapore) Pte. Ltd., we offer a competitive salary and a comprehensive benefits package, including health insurance, professional development opportunities, and a vibrant work environment. Join us and be part of a team that values innovation, excellence, and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

• Oversee front desk operations, including check-ins, check-outs, and guest inquiries.
• Manage staff schedules and ensure optimal staffing levels to meet guest demands.
• Monitor and maintain property cleanliness and service standards.
• Handle guest complaints and resolve issues promptly to ensure satisfaction.
• Assist in the implementation and enforcement of hotel policies and procedures.
• Collaborate with the General Manager to improve operational efficiency and guest experiences.
• Utilize GuestFolio and Cvent for efficient guest management and event coordination.
• Ensure compliance with health and safety regulations, including COVID-19 protocols.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• Minimum of 3 years of experience in a similar role within the hospitality industry.
• Proven experience in managing front desk operations and staff.
• Strong communication and interpersonal skills to handle guest interactions effectively.
• Proficiency in English, both written and spoken.
• Familiarity with GuestFolio and Cvent or similar hospitality management software.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Knowledge of local regulations and industry standards in the hospitality sector.

🛠️ Keahlian

Lowongan Terkait